RoomRocket.com guarantees the safety of your online purchases
We are so confident that your credit card transaction will be secure that we back every online purchase made at RoomRocket.com & it's partners with our Safe Shop Guarantee. Powered by Modern Technology, the real-time computer which processes over $60 billion dollars in air travel annually and over 720,000 credit card transactions each day, RoomRocket.com & it's partners uses the latest in encryption technology to ensure that every transaction is safe.

Our Safe Shop Guarantee:
In the unlikely event unauthorized use of your credit card occurs, follow the reporting procedures defined by your credit card provider and contact us at elugens@hotmail.com immediately. Most credit card companies cover all charges that result from unauthorized use of your credit card or may limit your liability to $50.00 US - the maximum liability allowed under the Fair Credit Billing Act. For additional information on the Fair Credit Billing Act, contact the Bureau of Consumer Protection or visit the Federal Trade Commission web site at www.ftc.gov.

If your credit card company holds you liable for unauthorized charges made as a result of your credit card purchase from RoomRocket.com while using our secure server, we will reimburse you for the remaining liability, up to the maximum of $50.00 US.

MasterCard Zero Liability:
When you make your travel purchase on RoomRocket.com using your your MasterCard., you'll also receive the benefit of MasterCard's Zero Liability. If someone makes an unauthorized purchase using your MasterCard card number, you will not be responsible for that purchase. If you are a MasterCard credit card or debit card cardholder, you will receive the benefit of Zero Liability in the event of the unauthorized use of your U.S. or Canadian-issued MasterCard as long as you have an account in good standing, and you have exercised reasonable care in safeguarding your card, and you have not reported two or more unauthorized events in the past 12 months. Zero liability does not apply to commercial cards or PIN-based transactions not processed by MasterCard. For full details visit www.mastercard.com.

Technology:
Our secure server software encrypts all of your personal information, including credit card information. The process of encryption takes the information you enter and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet.